/* Vivestia Client Portal — design system taken from vr-productions.thevivestia.com (homepage #vivestia-home)
   Fonts: Outfit (headings/buttons/labels), Inter (body), Instrument Serif italic (accent words).
   All brand values live in :root — change them here only. */
:root{
  --bg:#f2f6fc; --bg-soft:#e8f0fb; --bg-white:#ffffff;
  --navy:#0d1b3e; --navy2:#1a2f5e;
  --blue:#2563eb; --blue-bright:#3b82f6; --blue-dark:#1e40af; --blue-light:#dbeafe;
  --copper:#c48067; --copper-warm:#d4926f; --gold:#f5c563;
  --text:#2d3748; --text-mute:#6b7fa0; --text-dim:#8b9bbd;
  --border:rgba(37,99,235,.12); --border2:rgba(13,27,62,.08);
  --shadow:0 4px 24px rgba(13,27,62,.08); --shadow-lg:0 12px 48px rgba(13,27,62,.14); --shadow-x:0 24px 64px rgba(13,27,62,.18);
  --good:#15803d; --warn:#b45309; --bad:#c2410c;
  --font-head:'Outfit',sans-serif; --font-body:'Inter',sans-serif; --font-serif:'Instrument Serif',serif;
}
*{box-sizing:border-box}
html,body{margin:0}
body{background:var(--bg);color:var(--text);font:300 15px/1.7 var(--font-body);-webkit-font-smoothing:antialiased;min-height:100vh;display:flex;flex-direction:column}
strong,b{font-weight:500}
a{color:var(--blue);text-decoration:none;transition:color .2s}
a:hover{color:var(--blue-dark)}
h1,h2,h3{font-family:var(--font-head);color:var(--navy);margin:0 0 .3em}
h1{font-weight:800;font-size:clamp(34px,4.6vw,60px);line-height:1;letter-spacing:-.035em}
h2{font-weight:700;font-size:24px;line-height:1.15;letter-spacing:-.02em}
h3{font-weight:600;font-size:19px;line-height:1.25;letter-spacing:-.01em}
.accent{font-family:var(--font-serif);font-style:italic;font-weight:400;color:var(--copper);letter-spacing:0;text-transform:none}
.muted{color:var(--text-mute)} .small{font-size:13px} .mono{font-family:ui-monospace,Menlo,monospace;font-size:12.5px;font-weight:400}
.eyebrow{display:flex;align-items:center;gap:12px;font:700 11px var(--font-head);text-transform:uppercase;letter-spacing:.22em;color:var(--copper);margin:0 0 14px}
.eyebrow:before{content:"";width:32px;height:2px;background:var(--copper)}
hr{border:0;border-top:1px solid var(--border2);margin:8px 0}
.wrap{width:100%;max-width:1240px;margin:0 auto;padding:0 24px}
.main{flex:1;padding-top:40px;padding-bottom:64px}

/* Top bar */
.topbar{position:sticky;top:0;z-index:20;background:rgba(255,255,255,.82);backdrop-filter:blur(16px);border-bottom:1px solid var(--border2)}
.topbar-inner{display:flex;align-items:center;gap:24px;height:78px}
.brand img{height:44px;width:auto;display:block}
.brand-text{font:800 18px var(--font-head);letter-spacing:.14em;color:var(--navy)}
.nav{display:flex;align-items:center;gap:24px;margin-left:auto;font:500 14px var(--font-head)}
.nav a{color:var(--text-mute)} .nav a:hover,.nav a.active{color:var(--navy)}
.nav a.active{box-shadow:inset 0 -2px 0 var(--copper);padding-bottom:4px}
.nav-sep{width:1px;height:20px;background:var(--border2)}
.lang-switch{display:inline-flex;border:1px solid var(--border);border-radius:100px;overflow:hidden;font:600 11.5px var(--font-head);letter-spacing:.08em;background:rgba(255,255,255,.7)}
.lang-switch a{padding:5px 11px;color:var(--text-mute)} .lang-switch a.on{background:var(--navy);color:#fff}
.nav-toggle{display:none;margin-left:auto;background:none;border:0;width:40px;height:40px;cursor:pointer}
.nav-toggle span,.nav-toggle span:before,.nav-toggle span:after{display:block;width:22px;height:2px;background:var(--navy);position:relative;margin:auto;content:""}
.nav-toggle span:before{position:absolute;top:-7px} .nav-toggle span:after{position:absolute;top:7px}
@media (max-width:820px){
  .nav-toggle{display:block}
  .nav{display:none;position:absolute;top:78px;left:0;right:0;flex-direction:column;align-items:flex-start;gap:16px;padding:22px 24px;background:#fff;border-bottom:1px solid var(--border2);box-shadow:var(--shadow)}
  .nav-open .nav{display:flex} .nav-sep{display:none}
}

/* Layout pieces */
.page-head{display:flex;justify-content:space-between;align-items:flex-end;gap:20px;flex-wrap:wrap;margin-bottom:32px}
.crumbs{font-size:13px;color:var(--text-dim);margin-bottom:20px} .crumbs a{color:var(--text-mute)} .crumbs a:hover{color:var(--copper)}
.card{background:var(--bg-white);border:1px solid var(--border2);border-radius:18px;padding:26px;margin-bottom:22px;display:block;color:inherit;box-shadow:0 4px 16px rgba(13,27,62,.04)}
a.card{transition:all .3s ease} a.card:hover{transform:translateY(-4px);box-shadow:var(--shadow-lg);border-color:rgba(196,128,103,.4);color:inherit}
.card-top{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-bottom:12px}
.card.narrow{max-width:540px}
.grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(310px,1fr));gap:20px}
.two-col{display:grid;grid-template-columns:1fr 1fr;gap:22px} @media(max-width:900px){.two-col{grid-template-columns:1fr}}
.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:32px} @media(max-width:700px){.stats{grid-template-columns:repeat(2,1fr)}}
.stat{background:var(--navy);background:linear-gradient(135deg,var(--navy),var(--navy2));border-radius:22px;padding:22px 24px;color:var(--text-dim);font:500 11px var(--font-head);text-transform:uppercase;letter-spacing:.14em;box-shadow:0 8px 28px rgba(13,27,62,.12)}
.stat span{display:block;font:800 40px/1.05 var(--font-head);letter-spacing:-.03em;color:#fff;text-transform:none;margin-bottom:4px}
.empty{text-align:center;padding:64px 24px}
.footer{padding:30px 24px;color:var(--text-dim);font-size:12.5px;border-top:1px solid var(--border2);background:var(--bg-white);max-width:none}

/* Client portal hero — same gradient as the vr-productions hero */
.hero{position:relative;padding:44px 40px 40px;margin:0 0 44px;border-radius:28px;overflow:hidden;
  background:radial-gradient(circle at 15% 20%,#cfe1f8 0,transparent 45%),radial-gradient(circle at 85% 30%,#d8e6f9 0,transparent 40%),radial-gradient(circle at 50% 100%,#c5dbf6 0,transparent 50%),linear-gradient(135deg,#e3eefb,#f5f8ff 50%,#e6f0fc);
  border:1px solid var(--border)}
.hero h1{text-transform:uppercase;font-weight:900;letter-spacing:-.04em;line-height:.95}
.hero p.muted{max-width:640px;margin-top:14px}
.hero-stats{display:flex;gap:16px;margin-top:28px;flex-wrap:wrap}
.hero-stats div{background:rgba(255,255,255,.7);border:1px solid var(--border);backdrop-filter:blur(8px);border-radius:16px;padding:14px 22px;color:var(--text-dim);font:500 11px var(--font-head);text-transform:uppercase;letter-spacing:.14em}
.hero-stats span{display:block;font:800 32px/1.1 var(--font-head);letter-spacing:-.03em;color:var(--navy);text-transform:none}
.hero-stats div:last-child span{color:var(--copper)}
.collection{margin-bottom:48px} .collection-head{display:flex;align-items:baseline;gap:14px;margin-bottom:16px}
.collection-head h2{font-weight:800;font-size:clamp(24px,2.6vw,34px);letter-spacing:-.03em}
.tour-card h3{margin:8px 0 4px}
.uptime-line strong{color:var(--navy)}
.link-box input{font-size:12.5px;color:var(--text-mute);background:var(--bg)}
.btn-row{display:flex;gap:8px;flex-wrap:wrap;margin-top:14px}
.embed-details{margin-top:14px} .embed-details summary{cursor:pointer;color:var(--text-mute);font-size:13px}
.embed-details textarea{margin-top:8px;background:var(--bg)}
.preview-bar{background:var(--blue-light);border:1px solid var(--border);color:var(--blue-dark);border-radius:14px;padding:12px 18px;font-size:13px;font-weight:400;margin-bottom:26px;display:flex;justify-content:space-between;gap:12px}

/* Forms */
label{display:flex;flex-direction:column;gap:7px;font:500 13px var(--font-head);color:var(--navy2)}
label.check{flex-direction:row;align-items:center;gap:10px}
input,select,textarea{width:100%;background:#fff;border:1px solid var(--border2);color:var(--text);border-radius:12px;padding:12px 14px;font:400 14px var(--font-body)}
input:focus,select:focus,textarea:focus{outline:none;border-color:var(--blue);box-shadow:0 0 0 3px var(--blue-light)}
input[type=checkbox]{width:auto;accent-color:var(--copper)} input[disabled]{background:var(--bg);color:var(--text-mute)}
.stack{display:flex;flex-direction:column;gap:16px}
.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px} .form-grid .full{grid-column:1/-1}
@media(max-width:700px){.form-grid{grid-template-columns:1fr}}
.row-end{display:flex;justify-content:flex-end;gap:10px;align-items:center;flex-wrap:wrap}
.search{max-width:380px;margin-bottom:20px;border-radius:50px;padding-left:20px}

/* Buttons — vh-btn-cta (copper) and vh-btn-ghost (blue outline) from the site */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;border:1.5px solid rgba(37,99,235,.3);background:rgba(255,255,255,.5);backdrop-filter:blur(8px);color:var(--blue);padding:12px 24px;border-radius:50px;font:600 14px var(--font-head);cursor:pointer;transition:all .25s ease;white-space:nowrap}
.btn:hover{background:var(--blue-light);border-color:var(--blue);color:var(--blue);transform:translateY(-2px)}
.btn-primary{background:linear-gradient(135deg,var(--copper) 0%,var(--copper-warm) 100%);color:#fff;border:none;font-weight:700;padding:13.5px 26px;box-shadow:0 8px 32px rgba(212,146,111,.4);transition:all .3s ease}
.btn-primary:hover{background:linear-gradient(135deg,var(--copper-warm) 0%,var(--copper) 100%);color:#fff;transform:translateY(-2px);box-shadow:0 12px 36px rgba(212,146,111,.55)}
.btn-small{padding:7px 15px;font-size:12.5px}
.btn-primary.btn-small{padding:8.5px 17px;box-shadow:0 6px 20px rgba(212,146,111,.35)}
.btn-danger{border-color:rgba(194,65,12,.3);color:var(--bad)} .btn-danger:hover{background:#fff1ec;border-color:var(--bad);color:var(--bad)}
.btn-block{width:100%} .btn[disabled]{opacity:.4;cursor:not-allowed;transform:none}

/* Badges & pills */
.badge{display:inline-block;padding:4px 11px;border-radius:100px;font:600 12px var(--font-head);white-space:nowrap}
.badge-good{background:#dcfce7;color:var(--good)} .badge-warn{background:#fef3c7;color:var(--warn)}
.badge-bad{background:#ffedd5;color:var(--bad)} .badge-muted{background:var(--bg-soft);color:var(--text-mute)}
.pill{display:inline-flex;align-items:center;gap:7px;padding:5px 13px;border-radius:100px;font:600 10.5px var(--font-head);letter-spacing:.18em;text-transform:uppercase;border:1px solid rgba(37,99,235,.18);color:var(--blue);background:rgba(255,255,255,.6)}
.pill:before{content:"";width:6px;height:6px;border-radius:50%;background:var(--copper)}
.pill-matterport{color:var(--navy2)}

/* Tables & lists */
.table{width:100%;border-collapse:collapse}
.table th{text-align:left;font:700 11px var(--font-head);color:var(--text-dim);text-transform:uppercase;letter-spacing:.14em;padding:10px 8px;border-bottom:1px solid var(--border2)}
.table td{padding:15px 8px;border-bottom:1px solid var(--border2);vertical-align:middle}
.table td strong{font-family:var(--font-head);font-weight:600;color:var(--navy)}
.table tr:last-child td{border-bottom:0}
.table-scroll{overflow-x:auto}
.actions{display:flex;gap:6px;justify-content:flex-end;flex-wrap:wrap} .actions form{margin:0}
.table td.actions{display:table-cell;text-align:right} .table td.actions>*{display:inline-flex;margin:3px 0 3px 6px;vertical-align:middle}
tr.dim td{opacity:.5} tr.row-error td{background:#fff7f3}
.link-muted{color:var(--text-mute)}
.list{list-style:none;margin:0;padding:0}
.list li a{display:flex;align-items:center;gap:12px;padding:13px 6px;border-bottom:1px solid var(--border2);color:var(--navy);font:500 15px var(--font-head)}
.list li:last-child a{border-bottom:0} .list li a:hover{color:var(--copper)} .push{margin-left:auto}
.folder-icon{width:16px;height:12px;border:1.5px solid var(--copper);border-radius:2px;position:relative}
.folder-icon:before{content:"";position:absolute;top:-4px;left:-1.5px;width:7px;height:3px;border:1.5px solid var(--copper);border-bottom:0;border-radius:2px 2px 0 0}

/* Flash, modal, toast, danger */
.flash{padding:13px 18px;border-radius:14px;margin-bottom:20px;font-size:14px;font-weight:400;border:1px solid}
.flash-ok{background:#f0fdf4;border-color:#bbf7d0;color:#166534}
.flash-err{background:#fff7ed;border-color:#fed7aa;color:#9a3412}
.modal{background:#fff;color:var(--text);border:1px solid var(--border2);border-radius:22px;padding:30px;width:min(540px,92vw);box-shadow:var(--shadow-x)}
.modal::backdrop{background:rgba(13,27,62,.35);backdrop-filter:blur(4px)}
.danger-zone summary{cursor:pointer;color:var(--bad);font:600 14px var(--font-head)} .danger-zone form{margin-top:16px}
.danger-inline{margin-top:20px;padding-top:16px;border-top:1px solid var(--border2)}
.toast{position:fixed;left:50%;bottom:28px;transform:translate(-50%,20px);background:var(--navy);color:#fff;padding:11px 22px;border-radius:50px;font:600 13.5px var(--font-head);opacity:0;transition:.25s;pointer-events:none;z-index:50;box-shadow:var(--shadow-lg)}
.toast.show{opacity:1;transform:translate(-50%,0)}

/* Login */
.auth-body{align-items:center;justify-content:center;padding:24px;position:relative;overflow:hidden;
  background:radial-gradient(circle at 15% 20%,#cfe1f8 0,transparent 45%),radial-gradient(circle at 85% 30%,#d8e6f9 0,transparent 40%),radial-gradient(circle at 50% 100%,#c5dbf6 0,transparent 50%),linear-gradient(135deg,#e3eefb,#f5f8ff 50%,#e6f0fc)}
.auth-glow{display:none}
.auth-lang{position:fixed;top:22px;right:22px}
.auth-card{position:relative;width:min(440px,100%);background:linear-gradient(180deg,#ffffff,#f0f6fd);border:1px solid rgba(37,99,235,.18);border-radius:24px;padding:42px 38px;box-shadow:var(--shadow-x)}
.auth-logo{height:52px;margin-bottom:28px;display:block}
.auth-card h1{font-size:44px;text-transform:uppercase;font-weight:900;letter-spacing:-.04em;line-height:.95}
.auth-card form{margin:24px 0 16px}

/* ---------- Phase 2: live status & uptime ---------- */
.live{display:inline-flex;align-items:center;gap:8px;font:600 13px var(--font-head);white-space:nowrap}
.live:before{content:"";width:9px;height:9px;border-radius:50%;flex:none}
.live-up{color:var(--good)} .live-up:before{background:#22c55e;box-shadow:0 0 0 4px rgba(34,197,94,.15)}
.live-down{color:var(--bad)} .live-down:before{background:#ef4444;box-shadow:0 0 0 4px rgba(239,68,68,.15);animation:blink 1.4s infinite}
.live-pending{color:var(--text-dim)} .live-pending:before{background:var(--text-dim)}
@keyframes blink{50%{opacity:.35}}
.status-row{display:flex;align-items:center;gap:12px;flex-wrap:wrap;margin:6px 0 14px}
.offline-note{color:var(--bad);font-weight:400}
.uptime-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;margin-bottom:12px}
.uptime-grid div{background:var(--bg);border-radius:12px;padding:8px 10px}
.uptime-grid span{display:block;font:600 10px var(--font-head);text-transform:uppercase;letter-spacing:.14em;color:var(--text-dim)}
.uptime-grid strong{font:700 17px var(--font-head);color:var(--navy);letter-spacing:-.01em}
.bars{display:flex;gap:2px;height:26px;align-items:stretch}
.bar{flex:1;border-radius:3px;min-width:3px}
.bar-good{background:#4ade80} .bar-warn{background:#fbbf24} .bar-bad{background:#f87171} .bar-none{background:var(--bg-soft)}
.bars-legend{display:flex;justify-content:space-between;font-size:11px;color:var(--text-dim);margin:4px 0 14px}
.hero-stats span.is-good{color:var(--good)} .hero-stats span.is-bad{color:var(--bad)}
.monitor-note{display:flex;align-items:center;gap:10px;font-size:13px;color:var(--text-mute);margin:-12px 0 22px}
.pulse{width:8px;height:8px;border-radius:50%;background:#22c55e;box-shadow:0 0 0 0 rgba(34,197,94,.5);animation:pulse 2s infinite}
@keyframes pulse{70%{box-shadow:0 0 0 8px rgba(34,197,94,0)}100%{box-shadow:0 0 0 0 rgba(34,197,94,0)}}
.offline-card{border-color:rgba(239,68,68,.35);background:linear-gradient(180deg,#fff,#fff7f5)}
.client-card .badge{margin-right:6px}

/* ---------- Phase 3: requests ---------- */
.nav-badge{display:inline-flex;align-items:center;justify-content:center;min-width:18px;height:18px;padding:0 5px;margin-left:4px;border-radius:50px;background:var(--copper);color:#fff;font:700 10.5px var(--font-head)}
.badge-info{background:var(--blue-light);color:var(--blue-dark)}
a.badge{text-decoration:none}
.btn-quiet{border-color:var(--border2);color:var(--navy2)} .btn-quiet:hover{color:var(--blue)}
.request-row{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin-top:12px}
.tabs{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:22px}
.tabs a{display:inline-flex;align-items:center;gap:8px;padding:8px 16px;border-radius:50px;border:1px solid var(--border2);background:#fff;color:var(--text-mute);font:600 13px var(--font-head)}
.tabs a span{font-size:11px;background:var(--bg-soft);color:var(--text-mute);border-radius:50px;padding:1px 8px}
.tabs a.on{background:var(--navy);border-color:var(--navy);color:#fff} .tabs a.on span{background:rgba(255,255,255,.15);color:#fff}
tr.row-link{cursor:pointer} tr.row-link:hover td{background:var(--bg)}
.ticket-title{font-size:clamp(26px,3.4vw,42px)}
.status-banner{display:flex;gap:16px;align-items:flex-start;padding:18px 22px;border-radius:18px;margin-bottom:22px;border:1px solid}
.status-banner strong{font:700 15px var(--font-head);color:var(--navy)} .status-banner p{margin:2px 0 0}
.status-icon{width:12px;height:12px;border-radius:50%;margin-top:5px;flex:none}
.status-new{background:#fffbeb;border-color:#fde68a} .status-new .status-icon{background:#f59e0b}
.status-in_progress{background:#eff6ff;border-color:#bfdbfe} .status-in_progress .status-icon{background:var(--blue);animation:pulse-blue 2s infinite}
.status-completed{background:#f0fdf4;border-color:#bbf7d0} .status-completed .status-icon{background:#22c55e}
@keyframes pulse-blue{0%{box-shadow:0 0 0 0 rgba(37,99,235,.45)}70%{box-shadow:0 0 0 9px rgba(37,99,235,0)}100%{box-shadow:0 0 0 0 rgba(37,99,235,0)}}
.ticket-cols{align-items:start}
.message-box{background:var(--bg);border-radius:14px;padding:16px 18px;font-weight:400;white-space:normal;word-break:break-word}
.note-title{margin-top:20px} .note-box{background:#f0fdf4;border:1px solid #bbf7d0}
.timeline{list-style:none;margin:8px 0 0;padding:0 0 0 22px;position:relative}
.timeline:before{content:"";position:absolute;left:5px;top:6px;bottom:6px;width:2px;background:var(--border2)}
.timeline li{position:relative;padding:0 0 20px}
.timeline li:last-child{padding-bottom:0}
.timeline li:before{content:"";position:absolute;left:-22px;top:4px;width:12px;height:12px;border-radius:50%;background:#fff;border:2px solid var(--text-dim)}
.timeline li.done:before{background:var(--copper);border-color:var(--copper)}
.timeline strong{display:block;font:600 14px var(--font-head);color:var(--navy)} .timeline span{font-size:13px;color:var(--text-mute)}